Frequently Asked Questions

Yes, there is a Gallery app in the Norm Glasses, from where you can see all the pictures and play videos.

Please provide prescription information and other requirements such as frame color, size, etc on our Customer Service Portal website.

1. For single vision prescriptions, we can ship the glasses with prescription lenses pre-installed (with extra charge, amount varies depends on the brand, material, and coating of the lenses).

2. For multi-vision prescriptions such as bifocals, trifocals, etc., we won’t provide the prescription lenses. Instead, we recommend that you bring Norm Glasses to a local optometrist to fulfill the prescription and install lenses.

Yes, you can choose UV protection lenses or lenses that can block blue light.

The nose pads will be adjustable; the included anti-skid sleeves behind the ears are adjustable.

Yes. Replacement parts can be ordered in Norm Glasses Customer Service Portal.

There is a contact-based connector with 4 pins, secured by a magnet, located behind the ear on the right temple. The other end of the charging cable is standard USB. If connected to a computer using the charging cable, data in Norm Glasses can be accessed from the computer as if it was in USB drive.

It will last one to two days in normal usage (system go sleep when not in use), or 4 to 5 hours if the display is on continuously.

There isn't a developer edition. However, the consumer edition can communicate with a computer using USB, you can use and to test and install your own apps.

Yes, SDK and documentation will be available for external parties to create apps.

The files are stored in the Glasses, you can take pictures or record videos without a phone. Media files in the Norm Glasses can be accessed from the phone companion app, or from a computer(through charging cable).

Short answer: a few hours to unlimited (if streaming to cloud and with external power).

The video recording time depends on following factors:

1. battery

During video recording, camera, CPU, and storage are running in full speed, and the display is on as well, thus it consumes more power, the battery can last for 2 hours (instead of the 4 to 5 hours when display is on but without video recording). Norm Glasses can operate normally during charging; so if you need to record longer, may consider using a power bank or external power.

2. available storage space.

Norm Glasses come with 8GB storage space. Excluding operating system and apps, available space for media is about 2 GB.

3. resolution for video recording

HD-quality video uses about 0.9GB (720p), 1.5GB (1080p). With 2GB space, you can get 1 hour 1080p video, or 2 hours 720p video.

Have more questions?

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Address

Human Capabale Inc
8201 Peters road STE 1000, Plantation, FL 33324

Contacts

Email: contact@HumanCapable.com
Phone: +1 (786) 268-9038